If you’ve experienced any issues during your investment journey with our funds, we sincerely apologize and value your feedback. At Raiffeisen Invest sh.a., we are committed to providing the highest level of investor satisfaction treating every complaint with the utmost seriousness.
You can submit a complaint at any Raiffeisen Bank sh.a. branch, by mail to the management company at the following address Rruga Tish Daija, Kompleksi Kika 2, Tiranë, Shqipëri or via email at [email protected]
Our team will carefully review your complaint and respond within 15 calendar days from the date of receipt. If you are not satisfied with the outcome, you have the right to escalate the matter to the Albanian Financial Supervisory Authority.
